Frequently Asked Questions

Below, we have gathered the most frequently asked questions about bookings, our apartments, and our services.

Frequently Asked Questions

What amenities are included in the apartments?

All apartments are fully equipped, freshly prepared, and ready for immediate move-in: complete with bed linens, towels, kitchenware, and all essential supplies for daily living.

Are laundry facilities available?

The apartments—or in some cases, shared common areas—are equipped with washing machines, offering a convenient solution for extended stays.

Are the apartments suitable for working from home?

Every apartment features a fast and stable internet connection suitable for remote work and online communication.

Can housekeeping be requested during the stay?

Yes. We provide regular or occasional cleaning services upon request.

What happens if a technical issue arises?

We provide prompt assistance for any technical issues or maintenance needs to ensure our apartments remain in optimal condition.

How does check-in work?

We utilize digital and automated solutions—such as self-check-in—while offering direct, personal, and prompt assistance whenever needed.

Can stays be extended?

Yes. Our guests can extend their bookings month by month, eliminating the need for long-term upfront commitments.

Who are the apartments recommended for?

Digital nomads, students and interns, visiting professionals working temporarily in Zaragoza, project teams of 2 to 10 people, and executives seeking a higher level of comfort.

Do you manage your own apartments?

Yes, we exclusively manage our own properties, allowing us to dedicate personal attention to every apartment and guest.

Where are the apartments located?

Our apartments are situated in central locations throughout Zaragoza.

For specific booking terms and conditions (pricing, minimum stay requirements, security deposit, and cancellation policies), please write to us — we provide tailored details for each inquiry.